diallon® - a brand of the diallon - Bellini Personal AG, Zürich
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Customer service representative (m/f)

Reference: M1171264
8004 Zurich
admission: by arrangement
Temporary

As part of the axxeva Group, {Brand} - Bellini Personal AG specializes in temporary and permanent positions and offers comprehensive personnel services. With locations throughout Switzerland, we support our clients in successfully implementing their orders and projects. For our client in Zürich, we are looking for:

Description

We are currently looking for a {job title} for our client based in {job location}. This is a direct permanent position with our client. Our support and placement services, as well as all our other services, are free of charge for you as an applicant.

Your job

Key requirements include:

  • Completed business training or comparable basic education
  • Experience in customer service
  • Very good German skills and good English skills
  • A strong service orientation and excellent written and verbal communication skills
  • A well-groomed and professional appearance, as well as a friendly, customer-oriented demeanor
  • Willingness to work irregular hours and shifts, as our hours of operation are from 6:00 a.m. to 10:00 p.m., 365 days a year
  • Willingness to take on a variety of tasks at the service counter, via digital channels, and in various departments
  • A reliable, resilient, and team-oriented personality
  • Impeccable reputation

Your profile

We are looking for employees to work 80–100% of full-time hours. The position primarily involves providing in-person assistance at the service counter, as well as handling customer inquiries regarding public transportation in the Greater Zurich area via phone and in writing. In addition, the role includes assignments for the City of Zurich’s Lost and Found Office and in the energy sector as part of contracts with ewz. Other responsibilities include selling tickets and passes, handling customer complaints, and providing support through digital channels.

knowledge

Key requirements include:

  • Completed business training or comparable basic education
  • Experience in customer service
  • Very good German skills and good English skills
  • A strong service orientation and excellent written and verbal communication skills
  • A well-groomed and professional appearance, as well as a friendly, customer-oriented demeanor
  • Willingness to work irregular hours and shifts, as our hours of operation are from 6:00 a.m. to 10:00 p.m., 365 days a year
  • Willingness to take on a variety of tasks at the service counter, via digital channels, and in various departments
  • A reliable, resilient, and team-oriented personality
  • Impeccable reputation

Languages

German

Have we piqued your interest?

Then apply online for the position of {Job Title}—your resume is all we need. If you have any questions, please feel free to contact our team at {Brand}.

Apply now
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